My son was excited when he opened the box. Howeever, the laptop never worked both the "P" and "Enter" keys didn't function...very disappointing for a child.
I ordered a replacement and sent back the original laptop. Amazon issued a partial refund. After I fussed, they refunded the shipping fee but they still are charging me a $3.34 restocking fee, which I think is absurd. It isn't the money but the principle. Amazon claims it is because Vtech charges them this fee. I find it difficult to believe that Amazon would agree to such a term in a supplier contract.
When I asked Amazon how to provide feedback so they can renegotiate their ridiculous agreement with Vtech, the customer service rep told me to post a review under the product.
So, do I recommend the product? Our first "Cars" laptop didn't function. The second one works fine. Both my 2 & 4 year olds love it. As a parent, I fear the laptop will break again. If it breaks, I won't be getting a third.
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My youngest is three and he absolutely adores his "laptop." He loves to sit next to his papa with his laptop, while I am working on mine. It works well, because as much as he has figured out on his own, he needs help sometimes.This is a reasonably easy toy, but some of that is probably due to youngest having an older brother who has helped him learn his letters and numbers. It has worked well for reinforcing what he knows already and what he knows already has made it easier for him to use this machine to learn more.
I was a bit concerned about the durability, but it seems to be holding up well. Considering that I have seen him actually carry it by the "mouse" on a couple of occasions and it still works, I'd have to say that durability is unlikely to be a problem. All in all a great, heavily used toy at a great price.
Best Deals for VTech - Disney's Cars - Lightning McQueen Learning Laptop
I bought this toy for my 4-yr old son. I thought it would work good as a toy for him to play with on a long car trip we had to make. He loved it and I liked how it encouraged him to work on recognizing his letters and numbers. However it stopped working after just a few days. The toy comes with a one year warranty so I called v-tech to try and replace it. After an hour on the phone answering ridiculous questions like "did you try changing the batteries?" they finally agreed to sent me a letter authorizing me to send it in for repairs. So I had to mail it to their warehouse priority mail and insured, none of which V-tech will reimburse. After not hearing from them for weeks I get a package in the mail from them. It's a new laptop, which would have been nice except it's a different one, not the Cars 2 laptop! After a long conversation with their customer service I found I could mail it back in and they would send me the correct one. Of course they refuse to reimburse me for shipping again, and by this point I would have had to pay more in trying to ship the two laptops to them than I originally paid for the toy in the first place. So overall I liked the toy, but I can't recommend it because it didn't last long and the company was impossible to work with.Honest reviews on VTech - Disney's Cars - Lightning McQueen Learning Laptop
We have a 3+ year-old boy. A neighbor lady (we call her Aunty Linda) bought him a Disney Cars "Lightning McQueen Learning Laptop" for Christmas but we didn't open it until early February because Linda was away. Then the day came. Three of us were sitting around and the present was given to the little guy. Well, he loves presents. He was taken back by this one, however, and had little apparent reaction. We thanked our friend and put the boy and the present in his bedroom. After a little while, noises began coming from his room. He was playing with the computer. He was reluctant to go to bed that night.The next morning he was up and working on his laptop. Just like Mommy and Daddy! Well, I watched and listened and I finally called Linda to let her know how her gift had gone over. Linda reminded me that there was a little instruction book that came with it and not to lose the book. Later in the day, I came in to visit him and help him with his new laptop. He said NO in a not uncertain way and pushed my hand away. That's the way it's gone ever since. When I come around, he turns the laptop off and shuts the lid and shoos me away. Funny! He's never been that way with any other toy, but on this one he wants to go it alone. He seems to be doing well, as far as I can tell. Trying to help him at this stage is impossible. I'm going to let him take it as far as he can and then step in to offer help. But I notice numbers and letters and symbols and all sorts of things for him to work with. I've just never seen anything that attracted more attention. It's amazing!
I might add that it seems to be quite durable. He drops it and tosses it around. I cringe, but it seems to do the toy no harm.
Gary Peterson
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